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Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Episodes
Mar 31, 2025
Mar 31, 2025
18 min
Pat Miller took over the company, Blue Diamond Construction Company, when
her husband passed away. For the two years when he was ill, the company
shrank to its former self. How did she do it? Pat tells you – her story is
inspirational. So, when you are going through tough times you can take strength
and know you can push through too.
Pat is the author of Kicking Karma’s Ass which gives you the detailed version of
how she survived and thrived.
Free P&L Statement and Balance Sheet
Ruth King
Mar 24, 2025
Mar 24, 2025
19 min
What do you do if you can’t justify the expense and overhead of the big marketing
firms? There’s a new tool, Profit Path (https://profitpathtool.com) which
incorporates marketing, tracking, and more that you can use to help you grow
profitably. Use coupon code contractor50 to save $50 on the purchase of Profit
Path.
Free P&L Statement and Balance Sheet
Ruth King
Mar 17, 2025
Mar 17, 2025
19 min
How do you cut costs without cutting staff?
My guest today, Lynn Wise, gives you the answer to this question and more. Lynn
is the CEO of Contractor in Charge, a company dedicated to helping home service
businesses by providing trained customer service pros and bookkeeping
assistance.
Free P&L Statement and Balance Sheet
Ruth King
Mar 10, 2025
Mar 10, 2025
18 min
In 2021, 77% of consumers in the U.S., UK, France and Germany used
Google to find business information according to a Statista report. Lead
generation has changed over the years, but the truth is that contractors
need to be where their clients are – online.
Digital door knocking is nothing new, and contractors should leverage online
tools to enhance marketing ROI and increase lead generation and
conversion.
What impact will the recent election have on digital door knocking?
I specifically waited until after the election, no matter who won, to have my
guest, Jimmy Speyer, discuss how demographic insights on consumer
spending power help contractors be strategic in their marketing approach, in
2025 and beyond.
Free P&L Statement and Balance Sheet
Ruth King
Mar 3, 2025
Mar 3, 2025
18 min
Construction is one of the most egregious polluters of the environment. In
fact, the industry is by far the largest generator of greenhouse gases,
accounting for a staggering 37% of global emissions. This includes emissions
directly produced by the construction industry, such as those from
machinery used on construction sites, along with emissions during the
operational phase of a building’s lifespan. What’s more, the built
environment is responsible for one third of global resource use and 40% of
worldwide energy consumption.
My guest, David Hernandez, Managing Director and Head of the US, for
Elecosoft, gives you a tool that can help you reduce your company’s
greenhouse gas (GHG) emissions and lowering climate footprint.
Free P&L Statement and Balance Sheet
Ruth King
Feb 24, 2025
Feb 24, 2025
18 min
What if you had zero turnover? That’s right, zero turnover.
My guest, Dylan Milroy has achieved this feat. And yes, it is a feat in my
opinion because so few companies every achieve it.
When this happens, your customers notice it and they get comfortable with
the people they have taking care of them. This leads to higher customer
satisfaction, referrals, and more profit.
Dylan is the owner and operator of Better Basements and Waterproofing.
He’ll tell you what he is doing to achieve zero turnover and how you can
apply his process to your business.
Free P&L Statement and Balance Sheet
Ruth King
Feb 17, 2025
Feb 17, 2025
18 min
What if you had zero turnover? That’s right, zero turnover.
My guest, Dylan Milroy has achieved this feat. And yes, it is a feat in my
opinion because so few companies every achieve it.
When this happens, your customers notice it and they get comfortable with
the people they have taking care of them. This leads to higher customer
satisfaction, referrals, and more profit.
Dylan is the owner and operator of Better Basements and Waterproofing.
He’ll tell you what he is doing to achieve zero turnover and how you can
apply his process to your business.
Free P&L Statement and Balance Sheet
Ruth King
Feb 10, 2025
Feb 10, 2025
19 min
AI has been almost become a buzz word. These questions might be going
through your head:
How do I use AI easily, and profitably, in my business?
How do I use it to scale technologically?
How can AI help me make better, data-driven decisions?
And, how can AI reduce the cash outlay of one of our highest cash sucking
expenditures, inventory?
Amanda Harp, the director of strategic relationships for Xoi, gives you the
answers to these questions and more.
Free P&L Statement and Balance Sheet
Ruth King
Feb 3, 2025
Feb 3, 2025
18 min
What are the traits of a great service manager? What do you do if your best
tech wants to be manager and he doesn’t have the personality and skills to
become one? I give you the answers and more in this session.
Free P&L Statement and Balance Sheet
Ruth King
Jan 27, 2025
Jan 27, 2025
18 min
What are the common mistakes you as a business owner, make in
marketing?
Robert Murray, gives you five of the most common marketing mistakes. He is
the Co-founder and CEO of Intrigue Media, a digital marketing company that
helps businesses that feel stuck increase visibility and quality leads so they
can get back on the growth path.
Free P&L Statement and Balance Sheet
Ruth King
Jan 20, 2025
Jan 20, 2025
18 min
How do you achieve growth and prosperity?
Join Ed Jarecki, who wrote the book on achieving growth and prosperity in
six steps as he gives you the foundation to achieve growth and prosperity.
You might recognize Ed’s name – he’s been my guest in the past. Ed has
grown and sold businesses. He now coaches others like you on these six
steps.
Free P&L Statement and Balance Sheet
Ruth King
Jan 13, 2025
Jan 13, 2025
19 min
Your Sales goals for 2025…at least the minimum of what you might want to
achieve. I asked David Holt, the President of Silver Bullet Pricing, to give us
his recommendations. You probably recognize David’s name. He has been
in this industry longer than I have been in it…his grandfather and dad were
contractors in Columbus, Georgia.
Free P&L Statement and Balance Sheet
Ruth King
Jan 6, 2025
Jan 6, 2025
15 min
My best wishes for 2025 – activities to implement to increase profits and
wealth…and of course impact your life and the lives of your employees.
Free P&L Statement and Balance Sheet
Ruth King
Dec 30, 2024
Dec 30, 2024
15 min
I give you questions to answer before you start budgeting and some
different ways you might look at creating your 2025 budget.
Free P&L Statement and Balance Sheet
Ruth King
Dec 23, 2024
Dec 23, 2024
21 min
Customer retention and growth in 2025. Jason Kramer is back to give you
some easy and unique ways that you might not have thought of to retain
and grow customers in 2025.
Jason is the founder of Cultivize, a CRM consulting firm that empowers
companies to identify, nurture, and transform leads into real revenue.
Free P&L Statement and Balance Sheet
Ruth King
Dec 16, 2024
Dec 16, 2024
15 min
What do you want to accomplish in 2025? I’ll talk about some easy ways to
get started on your 2025 plan.
Free P&L Statement and Balance Sheet
Ruth King
Dec 9, 2024
Dec 9, 2024
18 min
This is part two of the series that discusses the technological advances in
solar, battery storage, and generators.
This podcasts discusses some of the major advances in solar.
My guests for these discussions are Carol Smith, Senior Director of Sales and
Ben Simon, Senior Regional Sales Manager for Endur Energy Systems.
Free P&L Statement and Balance Sheet
Ruth King
Dec 2, 2024
Dec 2, 2024
17 min
The advances in technology are staggering. We now have solar, battery
storage, and generators. Which is right for your customers and you? What
do you say if a customer asks you about these three topics?
This is the first of a two part series that covers these three technological
advances. My guests for these discussions are Carol Smith, Senior Director
of Sales and Ben Simon, Senior Regional Sales Manager for Endur Energy
Systems.
Free P&L Statement and Balance Sheet
Ruth King
Nov 25, 2024
Nov 25, 2024
4 min
Happy Thanksgiving! My Thanksgiving wishes and hopes for your
employees, family, and you.
Free P&L Statement and Balance Sheet
Ruth King
Nov 18, 2024
Nov 18, 2024
17 min
Artificial intelligence, AI, is the latest buzz word that has been thrown
around for a few years. ChatGPT and others use AI…and it can help us in
many ways. What are the pros and cons for us in our industry?
My guest, Roland, Ligtenberg, one of the founding members of House Call
Pro, talks about using AI in three areas: automated scheduling, inventory
management, and enhanced data.
Free P&L Statement and Balance Sheet
Ruth King