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Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Episodes

7 hours ago
7 hours ago
If I train my people they will leave. The answer to this statement was an old
Lennox reply that is still true: What happens if you don’t train them and
they stay?
Training is an essential component of our businesses. My guest today, Gregg
Holladay from Bradford White, is passionate about heat pump water heaters.
Bradford White, the only US manufactured heat pump water heater, is
helping you prepare for the installation of Federally mandated heat pump
water heaters in 2029. Greg discusses how to do this.
Free P&L Statement and Balance Sheet
Ruth King

Monday Apr 06, 2026
Contractor Cents - Episode 420 - Reward Loyalty Without Giving Away Equity
Monday Apr 06, 2026
Monday Apr 06, 2026
Do you have a phantom stock plan? This might be the way to retain your
team members. You might remember my guest, Chris Buttenham who talked
about exit plans about a year ago. In this episode he’ll give you what a
Phantom Stock Plan is and how it might benefit your business and you.
Free P&L Statement and Balance Sheet
Ruth King

Monday Mar 30, 2026
Contractor Cents - Episode 419 - Turn Your Website Into a 24/7 Sales Machine
Monday Mar 30, 2026
Monday Mar 30, 2026
I found out about Contractor Commerce from one of my clients who raved
about it…then another one did the same thing. If you haven’t heard about
Contractor Commerce – you’re in for a treat with a website that can help you
grow your business through ecommerce.
Brad Felix, the VP of AI for Contractor Commerce discusses how the
company let’s contractors sell on-line and generate revenue while they
sleep!
Free P&L Statement and Balance Sheet
Ruth King

Monday Mar 23, 2026
Contractor Cents - Episode 418 - Meet Your New Digital Employee: AI Agents
Monday Mar 23, 2026
Monday Mar 23, 2026
What is the role of AI agents in the contracting world?
James Hatfield, answers this question. We did a two part series a few
episodes ago and realized we didn’t talk about agents. So, we’re doing it on
this episode.
Free P&L Statement and Balance Sheet
Ruth King

Monday Mar 16, 2026
Monday Mar 16, 2026
Blueprints of Success – this is a really good book to read for any HVAC,
plumbing, or other contracting business owner. Timothy Wingate Jr. is the
author of this easy to read book. You might recognize his name because he
is a previous guest. Timothy is a CPA who specializes in working with
contracting companies and has seen the good, the bad, and the ugly.
Free P&L Statement and Balance Sheet
Ruth King

Monday Mar 09, 2026
Contractor Cents - Episode 416 - Grow Bigger Without Spending Bigger
Monday Mar 09, 2026
Monday Mar 09, 2026
What if you’re a smaller contractor who is looking to grow? What if there was
a way to do it without burning a lot of cash and adding a ton of overhead?
My guest, Furman Haynes, partner in Work Hero, gives you ideas on how to
do this.
Free P&L Statement and Balance Sheet
Ruth King

Monday Mar 02, 2026
Contractor Cents - Episode 415 - Stop Wasting Time on the Wrong Software
Monday Mar 02, 2026
Monday Mar 02, 2026
Are you in the frustrating search for new software? It’s time consuming and
how do you know whether you’ve even chosen the right one?
My guest, Miles Fawcett, founder of Field Hub, gives you some questions to
ask and how to find the right software for you.
Free P&L Statement and Balance Sheet
Ruth King

Monday Feb 23, 2026
Contractor Cents - Episode 414 - Get Out of the Weeds and Into Your Genius
Monday Feb 23, 2026
Monday Feb 23, 2026
Are you stuck in the weeds – working in your business rather than investing
time to work on your business? Do you have the “I wanna’s”:
I wanna grow, I wanna spend more time with my family, I don’t want to
have to worry about cash, or whatever your “I wanna” is.
Angela Chanowsky, Creator of Your Unique Genius, gives you the roadmap to
get out of the weeks and achieve the goals you want to achieve.
Free P&L Statement and Balance Sheet
Ruth King

Monday Feb 16, 2026
Monday Feb 16, 2026
In this two-part series, James Hatfield, CRO for LiveSwitch, gives you some
ways that AI is currently being used and strategies you can implement now
and prepare for in the future.
Free P&L Statement and Balance Sheet
Ruth King

Monday Feb 09, 2026
Monday Feb 09, 2026
In this two-part series, James Hatfield, CRO for LiveSwitch, gives you some
ways that AI is currently being used and strategies you can implement now
and prepare for in the future.
Free P&L Statement and Balance Sheet
Ruth King

Monday Feb 02, 2026
Monday Feb 02, 2026
How do you grow your business by finding the right people and testing them
before you hire them?
You know that you need an HR person, a marketing person, a CFO, and
more to grow your business. But you can’t afford the overhead right now.
And, how do you make sure you have the right person who is competent and
fits your culture? Join Nicole Grinnell, owner of Bosun Solutions, gives you
the answers.
Free P&L Statement and Balance Sheet
Ruth King

Monday Jan 26, 2026
Contractor Cents - Episode 410 - Is a 10% Net Profit Really Enough?
Monday Jan 26, 2026
Monday Jan 26, 2026
Is a 10% net profit ok?
Discover the realities of two contractors – each with a 10% net profit. One
was doing much better from a profitability standpoint. I discuss the best
way to look at your bottom line using net profit per hour to make sure your
company is truly profitable.
Free P&L Statement and Balance Sheet
Ruth King

Monday Jan 19, 2026
Contractor Cents - Episode 409 - The Importance Of Financial Analysis
Monday Jan 19, 2026
Monday Jan 19, 2026
I had the honor and privilege of presenting the importance of financial
analysis trends to Scott Bunce’s Vistage Group. Scott interviewed me about
the why and how of financial analyses.
Free P&L Statement and Balance Sheet
Ruth King

Monday Jan 12, 2026
Contractor Cents - Episode 408 - Death By 1,000 Cuts - Part 4
Monday Jan 12, 2026
Monday Jan 12, 2026
In the fourth of the Death by 1,000 cuts series, I discuss the next little cut –
improper discounts. Discover how to really discount and ensure you at least
break even when discounting.
More information and registration for Field Managers Survival School
mentioned in the podcast can be found here: https://keap.page/rk139/field-
managers-survival-school.html
Free P&L Statement and Balance Sheet
Ruth King

Monday Jan 05, 2026
Contractor Cents - Episode 407 - Happy New Year!
Monday Jan 05, 2026
Monday Jan 05, 2026
Happy New Year! I give you five fun financial facts to begin 2026.
Free P&L Statement and Balance Sheet
Ruth King

Monday Dec 29, 2025
Contractor Cents - Episode 406 - Death By 1,000 Cuts - Part 3
Monday Dec 29, 2025
Monday Dec 29, 2025
In the third of the Death by 1,000 cuts series I discuss the next little cut –
not paying attention to the bottom line as your company grows. Revenue is
important. What you keep is more important!
Free P&L Statement and Balance Sheet
Ruth King

Monday Dec 22, 2025
Contractor Cents - Episode 405 - Death By 1,000 Cuts - Part 2
Monday Dec 22, 2025
Monday Dec 22, 2025
In the second of the Death by 1,000 cuts series I discuss the next little cut –
Not answering the telephone.
Wait! Before you ignore this podcast, listen to what happened and make
sure it isn’t happening in your company.
Free P&L Statement and Balance Sheet
Ruth King

Monday Dec 15, 2025
Contractor Cents - Episode 404 - Death By 1,000 Cuts - Part 1
Monday Dec 15, 2025
Monday Dec 15, 2025
Death by 1,000 cuts is how the ancient Chinese tortured people. No single
cut killed them. However, it was the accumulation of 1,000 cuts that
eventually killed the person. I explain what this has to do with your
business. It’s the little things that could add up and kill your business. This
podcast discusses the first cut: Running your business on cash and/or not
paying attention to cash trends.
Free P&L Statement and Balance Sheet
Ruth King

Monday Dec 08, 2025
Monday Dec 08, 2025
Safety training is crucial. You never know when it will pay for itself. My
guest, Eric Wik, founder of Safety Team Technologies, tells you why safety
meetings fail and what you can do about it. He’ll also give you some of the
horror stories of what happens when you don’t comply with the safety
training laws.
Free P&L Statement and Balance Sheet
Ruth King

Monday Dec 01, 2025
Monday Dec 01, 2025
Is training really worth it? What are the short term and long term tangible
benefits for you, the employer?
My guest today, Spencer Pope, the Manager of Technical Support and
Training for Bradford White, gives you examples of how continuing education
in the trades directly impacts contractor success – whether that training is in
the classroom, on line, distance learning, or a combination of them.
Free P&L Statement and Balance Sheet
Ruth King
