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Episodes
Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Episodes
Monday Oct 25, 2021
Monday Oct 25, 2021
In this three part series I talk about easy to implement ideas for your customer base, contests, and dispatch/CSR’s. On today’s podcast, I cover dispatch/CSR activities.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Oct 18, 2021
Monday Oct 18, 2021
In this three part series I talk about easy to implement ideas for your customer base, contests, and dispatch/CSR’s. On today’s podcast I discuss how to implement contests – for the company as well as the service department.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Oct 11, 2021
Monday Oct 11, 2021
In this three part series I talk about easy to implement ideas for your customer base, contests, and dispatch/CSR’s. On today’s podcast I talk about how to segment your customer base and how to contact them this fall.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Oct 04, 2021
Monday Oct 04, 2021
What impression do your techs make when they go to a customer’s home? In this second of a two part series, Stephen Dale, Director of Training for Power Selling Pros gives you great ways a technician can help a customer feel good about having him or her in their home.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Sep 27, 2021
Monday Sep 27, 2021
How good is your first impression on the telephone? In the first of this two part series, Stephen Dale, Director of Training for Power Selling Pros gives you great ways to make a first impression when a customer calls.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Sep 20, 2021
Monday Sep 20, 2021
What happens when you can’t pay your supplier? James Albert, former Head of Credit for a major distributor, gives you what to do as well as how suppliers decide how much credit to extend to you.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Sep 13, 2021
Monday Sep 13, 2021
Questions to ask before you sell your business. You’ve grown a great business and your exit plan is to sell. To Whom? How do you prepare? What decisions do you need to make? Join John Patrick, author of the new book, a Sale Ready Company, as he discusses the answers to these questions and more.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Sep 06, 2021
Monday Sep 06, 2021
Labor is like a hotel room. It is perishable. I discuss pricing using a billable percentage, the theoretical maximum billable percentage, and what you can do to increase the billable percentage.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Monday Aug 30, 2021
Monday Aug 30, 2021
There is so much mis-information about COVID. I went to the expert about all things HR and payroll. Suzi Lemen.
Suzi explains what you should do and why you may want to do it. You can get all of the policies and procedures related to COVID for your state with her HR Toolkit.
Go to www.dynamiccorp.com for more information.
Monday Aug 23, 2021
Monday Aug 23, 2021
How do you get your website to achieve the goals you want it to achieve? Join Brady Smith, founder of Invicta Enterprises as he gives you the answer to these questions and more. And, Brady has a free website audit for you: https://www.invicta.enterprises/
Monday Aug 16, 2021
Monday Aug 16, 2021
Forget about the marketing perspective. Discover what you need to know from a legal perspective.
Join Shireen Smith and me as she gives you the good, bad, and ugly.
Her new book, Brand Tuned can be pre-ordered – go to www.BrandTuned.com
Monday Aug 09, 2021
Monday Aug 09, 2021
A contractor’s story of surprise, hurt, and disbelief.
And…procedures to put in place to help prevent it from happening to you.
Monday Aug 02, 2021
Monday Aug 02, 2021
Get a Silver Bullet. An easy proposal software that technicians and salespeople can use to close more sales.
Monday Jul 26, 2021
Monday Jul 26, 2021
Join Jeff Sawyer and Matt Powers, partners at TruNorth Construction and they explain how to make a partnership in business work successfully
Monday Jul 19, 2021
Monday Jul 19, 2021
Join Jody Read, CEO of Sapphire Disinfection, as he explains some easy to use products that can help separate you from your competition when selling replacement equipment
Monday Jul 12, 2021
Monday Jul 12, 2021
What to do when technicians (or any employee) tries to hold you for ransom when they want an increase in pay.
Monday Jul 05, 2021
Monday Jul 05, 2021
Three Keys to Business Freedom
This podcast is the expanded version of the Contractor Cents email. How to use your business as a tool for business freedom – concentrate on customers, employees, and financials.
Monday Jun 28, 2021
Monday Jun 28, 2021
How to Survive When Your Top Techs Quit Right before Busy Season
This happened to one of my clients. Find out how he survived and the implications for what is happening now.
Monday Jun 21, 2021
Monday Jun 21, 2021
Why Water not Soda this Summer
Your field team is working in the heat. Why water is critical for them, how much water they need, and why they should not be drinking soda. Join John Pace, Founder of Pace Yourself to Health, as he explains the role of water
Monday Jun 14, 2021
Monday Jun 14, 2021
Become Conscious about Your Business
What does it mean to have a conscious company? How does it affect your culture and your profits? Join Casey Grey, founder of the Conscious Builder, and me as he explains how he became a conscious builder and the affect it has had on attracting employees and his bottom line